Frequently asked questions

You can paste a text message, email, website link, or phone number. We'll check it against scam databases, look up the domain, and give you a plain-English answer.

We pull out the important pieces from your message, check them against multiple databases, score the results, and write a calm explanation. Read the full breakdown.

You get 3 free checks without an account and 5 per month with a free account. Paid plans give you more checks each month. See pricing.

No. You can check a few messages without signing up. Creating a free account gives you more checks, history, and the ability to share results.

We use your message only to run the check. We do not sell or share it. You can delete any check from your account, and we automatically remove data after 30 days. Read our privacy policy.

Yes. Many of our users are family members checking on behalf of an older adult. You can also share a check result with anyone using the share button. Learn more for caregivers.

Every check has a "Was this helpful?" button. Your feedback helps us improve. We never claim certainty — we always tell you what we did and did not check.

Yes. We use AI to write the plain-English explanation after our automated checks run. The risk score itself is computed by a regular formula, not AI. Read our AI statement.

Yes, anytime. You can cancel from your account page or the Stripe billing portal. Your access continues until the end of your billing period. Read our refund policy.

Go to your account page and scroll to the bottom. You'll find a "Delete my account" option. This removes your data and cancels any active subscription.